Creating Engaging Oral Communications
This is a hands-on course where participants receive coaching on specific conversations or presentations they have experienced or will experience in the near future. The focus is on creating a compelling storyline to engage the audience, be it one person or a group, and delivering a clear message about the action or outcome that is desired.
Writing with Clarity and Purpose
No matter where you work or what role you play, no one wants to spend more time than necessary reading emails or reports. This course will teach you how to focus your writing on the essential information that the reader needs to take the next step. You will learn to apply logic and evidence to refine your writing and help the reader see your perspective, whether they agree or not. Each participant will bring examples of written communications they have experienced or will be experiencing in the near future as the basis for course exercises.